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How can I update the details on my digital business card if they are derived from Active Directory (AD)?

Ran Heimann avatar
Written by Ran Heimann
Updated yesterday

How to Update Your Digital Business Card Details Derived from Active Directory

If you work for an Enterprises or a large company, your IT team may have set up your Digital business cards to use information from your company’s Active Directory (AD). If you need to update the details displayed on your card, follow these steps:

Update Your Information in Active Directory

  1. Reach out to your company’s designated administrator or IT support team responsible for maintaining the Active Directory.

  2. Request the necessary updates to your AD profile, such as changes to your name, title, or contact information.

  3. Wait for confirmation that the changes have been made in the Active Directory.

Reflecting Changes on Your Digital Business Card

Once your AD information is updated, the changes should automatically reflect on your digital business card within a few minutes. If they do not, proceed with the following troubleshooting steps:

  1. Open the Haystack app and navigate to the cards list screen.

  2. Perform a pull-to-refresh action (drag the screen downward and release).

  3. Check your card again to verify if the updated details appear.

Additional Support

If updates still do not appear after refreshing, consult your company’s IT support or system administrator. They can assist with verifying whether the Active Directory updates were successfully synchronized with your digital business card system.By following these steps, you can ensure that your digital business card always displays accurate and up-to-date information that reflects your Active Directory profile.

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