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Why is my card still showing as "Unverified" in the app, even after I verified it?
Why is my card still showing as "Unverified" in the app, even after I verified it?

Find out why your card still shows as unverified and how to make it update

Savanna Allen avatar
Written by Savanna Allen
Updated over 6 years ago

When you click on the link in the email to verify your card, it may take the app a couple of minutes to update and reflect that your card is now verified.

If your card is showing as unverified after you clicked on the link to verify it, try refreshing the app:

  1. Open the app to your list of cards

  2. Scroll to the top

  3. 'Pull' the screen down to refresh

Tap on your card again and it should no longer show as unverified.

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