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Why Are My Contacts Not Syncing to My Phone's Contacts?

What to do if your contacts are not syncing to your phone's contacts

Savanna Allen avatar
Written by Savanna Allen
Updated this week

It may take some time for changes to automatically sync to your contacts (up to 8 hours).

This said - here is how to force the app to sync on iPhone and Android:

  1. Go to the app's Settings screen

  2. Toggle Contact Syncing from On to Off

  3. Toggle Contact Syncing back to On

All changes should update in your phone contacts.

Note: If you set up contact syncing on your iPhone using the CardDav legacy method, please try the steps below:

  1. Go to your iPhone Settings

  2. Tap Mail, Contacts, Calendars

  3. Tap Haystack

  4. Toggle Account from On to Off

  5. Toggle Account back to On

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