When setting up a CRM integration via Zapier, it can be helpful to set up tags to identify individual employees, departments or more. Below is a set of instructions for how to set up a query parameter using Zapier to achieve said customization.
Copy the link from Zapier (from step 'f' in the Zapier Sync article)
Go to the Haystack mobile app's settings screen
Click your company's name
Click "Zapier" and paste the URL provided by Zapier
Add "?<key>=<value>" to the end of the provided URL
It should look like this example:
Go back to Zapier on your computer
Under your CRM name, select "Set up action"
Scroll to the desired field and select "1. Querystring <key>" from the list
It should look something like this:
** For each desired parameter, you can add "&<key2>=<value2>" and so forth at the end of the provided URL from Zapier then add to the applicable fields as necessary.