I signed up for a paid plan but I still can't export my contacts.
Once you signed up to a paid plan, there is one more step before you can export your cards.
To fully utilize functionalities like exporting scanned cards to a CSV file, you'll need to activate your digital business card first and link your Premium account to the mobile app. Follow the steps below to complete the process:
Here is how to activate your card and link your paid account with the app on your phone:
In the Admin Dashboard - "Create a new template" under the "templates" tab, and then "add card" under the "managed cards" tab. This step is crucial to enable linking your mobile app to your paid account.
Activate Your Digital Card via Email: - Check your inbox for an activation email from Haystack. - Open the email and click on the "Activate My Card" link. - Follow the on-screen instructions until you see the "Congratulations" message confirming activation.
Exporting Scanned Cards to CSV
Once your digital card is activated and linked to your mobile app:
Open the Haystack Mobile App: - Ensure your app is installed and that you are logged into your activated Premium account. - Pull down the screen to refresh your app data (this ensures the latest updates are synced).
Export Cards to CSV: - Navigate to the app's "Settings" section. - Select the option "Export Contacts." - Follow the prompts to generate and save the CSV file containing your scanned card details.
By completing these steps, you can seamlessly activate your account, access Premium features, and manage your scanned cards effectively.