My link is expired

What to do if the activation, verification or claim email or link shows as "expired"

Ran Heimann avatar
Written by Ran Heimann
Updated over a week ago

If you requested a claim, verification or an invitation link, you received your email and clicked the link and it says "this link has expired" - here is what to do:

Firstly, the most common reason your link has expired is because your card is 'activated', 'verified' or 'claimed' - here is what to do:

Try opening the app, and in the main screen (the card list) 'pull down to refresh' - is your card now showing as 'verified'? If so - all is good and no further action is required.

If there has been a long time between when you requested to verify, claim or activate your card, it could be that the original link has now expired - please click the 'verify my card' button to send a new link.
Still need help? Reach out to our support - we would love to help.

The Support Team.

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