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CRM sync via Zapier
CRM sync via Zapier

Connect your CRM to Haystack using Zapier

Savanna Allen avatar
Written by Savanna Allen
Updated yesterday

Syncing your Haystack contacts with a CRM requires a paid Haystack subscription. Syncing your CRM via Zapier is likely to require a paid Zapier subscription too. Before you begin, you can also achieve the same CRM sync by using Make.com instead. Make.com enables this sync on their free tier.

Step 1: Connect Zapier to Haystack

  1. Go to https://zapier.com/ and sign up for the Professional plan

  2. Click the + Create button on the top left to Create Zap

  3. On the Choose a Trigger App page, click Webhooks by Zapier

  4. In the Event field, choose Catch Hook then click Continue

  5. On the Set up trigger screen, click Continue

  6. On the Test trigger screen, click Copy (see also our query parameters article for advanced features) and send the URL to your phone

  7. Open the Haystack app on your phone

  8. Go to Settings (three lines at the top left on Android or bottom right on iPhone)

  9. Tap on your company's name

  10. Tap Zapier

  11. Paste the Zapier webhooks URL into the textbox, make sure Send test message is checked, and tap Continue

  12. Return to Zapier on your computer and click Test trigger

  13. You should get a We found a request! message

  14. Choose the most recent request and click Continue

Step 2: Connect to your CRM

  1. On the Action setup screen, select your CRM (this example uses HubSpot)

  2. Choose an event (e.g. Create contact) and click Continue

  3. Click Sign in to sign in to your CRM account

  4. Click Connect app and then click Continue

  5. In the Action configure screen, select the desired fields from your scanned cards by clicking +, and select the corresponding field in the Webhooks list
    ​

    e.g. In the email field, select email 1 from the dropdown list

  6. Repeat this process for each field

  7. Click Continue

  8. Click Test action

  9. Click Publish zap then click Publish & turn on

Note: To further customize your integration, check out our advanced article How to set up query params.

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