If you requested a claim, verification, or activation link, clicked the email, and saw a message saying “This link has expired”, don’t worry—here’s what to do.
Step 1: Check If Your Card is Already Activated
The most common reason for an expired link is that your card has already been activated, verified, or claimed.
Open the Haystack app
On the main screen (card list view), tap on your card to view it in full screen view
If the "verify your email" message is no longer there, you're all set—no further action needed!
Step 2: Request a New Link
If a long time has passed since your original request, the link may have naturally expired. To fix this:
Click the “Verify your email” button in the message below your card
Step 3: Contact Support if Needed
Still having trouble? Reach out to our support team—we’re happy to help!
Thanks,
The Support Team